Child & Family Well-Being

We know that children grow up best in families, yet all families need help at some point. Partnering with families is the best way to promote healthy, happy children, so BCF supports families in recognizing and building on their strengths to address challenges. BCF helps families build skills, confidence and vital community connections — all of which bring opportunity and stability to children and families.

Our array of programs is designed to strengthen all families to develop the skills they need to keep their children safe and build a strong family of support.  Programs include:

  • Redfield House includes parenting and family education classes and support groups, early education and care, teen parent education assistance, the Redfield House residence for young families, and staff to guide and support young families. For more information and  or to make a referral contact
  • The Family Resource Center helps children and families resolve challenges, strengthen their families, and connect to neighbors and other needed services. Learn more. 
  • Parents as Teachers shares the best strategies in early development, learning and health of young children by supporting and engaging their parents and caregivers.  A certified Parent Educator works with parents and caregivers in their homes to aide them in becoming their children’s first and best teacher.  This program is open to families with children ages newborn through 5 years old.  For more information and  or to make a referral contact Sharon Collins Newton.
  • Community Centered Family Support workers help families access community support, strengthen parent-child relationships, and improve communication with their children’s schools. Each family is matched with a Family Support Worker to build on their strengths and enhance their parenting skills, provide financial management assistance and address housing issues. For more information contact Meg Caron in the Berkshires or Gail Fries in the Pioneer Valley.
  • Pittsfield Community Connection (PCC) is leading a comprehensive effort to support young people in Pittsfield and their families. Through a unique initiative PCC tackles individual, family and neighborhood risk factors that contribute to young people not accessing the opportunities they need to be successful. For more information contact Jon Schnauber.
  • Family Networks, Lead Agencies (Greenfield and Pittsfield) staff work with the Department of Children and Families to ensure that  children and families receive individualized services necessary to ensure safety, permanency, and well-being for all children. Staff act as consultants and connectors for DCF staff, to access financial management support, family team facilitation, parent support and education and placements in residential or foster care. For more information in Berkshire County, contact, Jim Summers, and Franklin County, Kim Lochel.
  • Family Partners links parents/caregivers with a “family partner.” These Family Partners are mentors with life experience as the parent or caregiver of a child or youth with behavioral health needs. These partners are trained to provide support and case management to families, and to work as part of a team to make informed decisions about the best resources for a child, stabilize families, and better meet children’s mental health needs. For more information in Berkshire County, contact  Meg Caron,  and in Hampshire County, Gail Fries.
  • CASA (Court Appointed Special Advocates) is a community-based program that recruits, trains and supports citizen-volunteers to advocate for the best interests of abused and neglected children in courtrooms and communities. Volunteer advocates—empowered directly by the courts—offer judges the critical information they need to ensure that each child’s rights and needs are being attended to while in foster care.  Volunteers stay with children until they are placed in loving permanent homes. Learn more.

(413) 448-8281
(888) 742-7443

Martin, a young unemployed dad, was seeking to regain custody of his daughter, but needed help to develop stronger parenting skills and community connections. With help and guidance from BCF, he has achieved his goals, and will continue to receive BCF home visits to help him develop more confidence and maintain his community connections.

Amber’s two older children have mental health challenges. Amber herself has a history of trauma. Finally, Amber agreed to be paired with a BCF “family partner,” another mother who helped Amber to build coping strategies. Her son’s difficulties have subsided, and she has become a stronger mother.
Ashley and her daughter arrived at Redfield House by way of a homeless shelter.  Ashley shared with Redfield staff her dreams of a career in the medical field, and she soon completed her GED. She enrolled in a nursing program at Berkshire Community College, earned a nursing degree, and is now employed at Berkshire Medical Center. She is pursuing further nursing education, while securing her daughter’s future.